City & Guilds NVQ Diploma in Business and Administration Level 3

Our Business Administration course is for people who want to work in administrative support roles or to improve their administrative and supervisory skills.

It is a flexible qualification which we can tailor to meet your needs.

The course will teach you how to work and communicate effectively in a business environment and learn the language of business.

You will gain practical knowledge and skills and a qualification that will help you move into a career as a Secretary, Receptionist, Administrator, Personal Assistant, Office Supervisor, Team Leader or Manager.

This course will equip you with skills to work in an office supported by expert advice from experienced professionals.

Content
Mandatory Unit:

Improving productivity using IT
Additional/Optional Units:

Manage own performance in a business environment
Improve own performance in a business environment
Work in a business environment
Communicate in a business environment
Make and receive telephone calls
Assist in handling mail
Use a filing system
Archive information
Use office equipment
Meet and welcome visitors

Requirements, Qualifications and Progression
Entry Requirements:

Literacy – Entry Level 3
Qualifications:

City and Guilds NVQ Award/Certificate in Business and Administration – Level 1
Progression Options:

Website Design and Development – Level 1
Computer Engineering – Level 1
Business Administration – Level 2