Customer Service Level 3 Apprenticeship

Excellent customer service (CS) is the aim of any type of business. Our training is designed to develop learners’ CS skills & help them recognise the impact their role has in fulfilling customer expectations, ensuring repeat business & enhancing your core values by supporting all modes of customer interaction: face-to-face, via telephone, email, text or social media.

Using the latest teaching methods (on-line/face to face) to suit learners & their work environment, we empower apprentices to succeed & improve your business. Providing the best CS experience for everyone who deals with your business.

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Trainers are highly qualified with a broad range of occupational expertise & skills.

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