Level 3 Customer Service Specialist Apprenticeship

Customer Service Specialist

Overview of Role

A professional for direct customer support within all sectors and organisation types.

Reference
ST0071

Level
3

Duration
15 Months

Suitable for Roles Within
Customer Service, Sales, Support Teams, Hospitality, Contact Centres, Retail, Webchat, Service Industry or customer service point.

Locations
All sectors, industries and organisation types.

End Point Assessment
City and Guilds

Start Date
Flexible around the needs of the business

Progression

Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at Professional level. Should you choose to progress on a customer service career path, you may be eligible for further professional membership including management.

Maximum Price
£4000