Level 5 Operations/Departmental Manager Apprenticeship

This apprenticeship focuses on helping you to enhance three main elements in your chosen area – knowledge, skills and behaviours. The course is delivered by a dedicated Talent Coach and a Functional Skills Tutor (if needed). You will learn alongside your Coach through a blended learning approach which can include face-to-face, webinars, Skype, online learning and telephone interactions. You will complete your apprenticeship with an end-point assessment through a scenario-based knowledge test, a competency-based interview, an evidence-based portfolio, professional discussion relating to CPD activity and the presentation of a work-based project.

COURSE CONTENT

Knowledge – Operational management; project management; finance; leading people; managing people; building relationships; communication; awareness of self; management of self; decision-making.

Skills – Undertake the tasks and responsibilities according to your job role; create an inclusive working environment; communicate clearly; demonstrate professionalism; practice agile management methods.

Behaviour – Take responsibility; be inclusive; be agile; demonstrate professionalism

ELIGIBILITY

Those with an annual wage bill of less than £3m do not pay the Apprenticeship Levy. Instead, 95% of each apprenticeship is funded by the government whilst a 5% investment is required by the employer to enhance the skills of their employee.

Employers are also be eligible for a £1000 incentive payment if the apprentice is aged 16 – 18.
Employers with less than 50 employees and where the apprentice is aged 16 – 18, the government will fund 100% of the apprentice and are eligible for a £1000 incentive payment.
Employers with those aged 19+ the government will continue to fund 95% of the apprenticeship programme whilst a 5% investment is required by the employer.