Level 5 Operations / Departmental Manager Course

The Level 5 Operations Manager apprenticeship delivered by Solvo Vir is a structured development programme, which empowers departmental and operations managers to lead more effectively and increase their team’s performance. This apprenticeship training programme is suited to managers of teams or projects achieving operational or departmental goals and objectives, as part of the delivery of their organisation’s strategy.

The training will develop learners’ skills in strategic planning, business change and business process design. The apprenticeship standard is suitable for someone who manages teams or projects and is responsible for achieving operational or departmental goals and objectives as part of their organisation’s overall strategy.

What is the role of an Operations / Departmental Manager?
An Operations/Departmental Manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.

Key responsibilities include:
Creating and delivering operational plans
Managing projects
Leading and managing teams
Managing change
Financial and resource management
Talent management
Coaching and mentoring

Roles/occupations may include:
Operations Manager, Regional Manager
Divisional Manager
Department Manager
Specialist Managers