Operations/Departmental Apprenticeship Level 5

City Skills
  • Price on Application
  • 2 and a half years
  • Apprenticeship
  • England

An operations/departmental manager is someone who manages teams and/or projects, and achieving
operational or departmental goals and objectives, as part of the delivery of the organisations strategy.
They are accountable to a more senior manager or business owner.

Working in the private, public or third
sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge,
skills and behaviours needed will be the same. Key responsibilities may include creating and delivering
operational plans, managing projects, leading and managing teams, managing change, financial and
resource management, talent management, coaching and mentoring.

Roles may include: Operations

Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

Entry Requirements

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five
GCSEs at Grade C or higher.

Duration – Typically this Apprenticeship will take 2 ½ years.

Qualifications – Apprentices without level 2 English and Maths will need to achieve this level prior to
taking the end-point assessment.

Progression – On completion, apprentices can register as full members with the Chartered Management
Institute and/or the Institute of Leadership & Management, and those with 3 years’ of management
experience can apply for Chartered Manager status through the CMI.

Level – Level 5.

City Skills


Tel: 0207 157 9835

Web: https://city-skills.com/