Operations/Departmental Manager – Level 5

Sheldrake Training
  • Price on Application
  • 24-30 Months
  • Apprenticeship
  • Wiltshire

This Apprenticeship is ideal for anyone that manages teams, projects or departments. You will be responsible for achieving goals in line with your organisation’s strategy and you will be a natural leader. You will understand how to use management techniques to motivate your team and to inspire them to progress. You will enhance your technical knowledge, strategic insight and practical expertise to be able to measure your organisation’s success. It will enable you to develop relationships and deliver results, contributing to the organisation’s improvement strategies.


You will receive high-quality face-to-face learning and coaching, and will be given all the resources you need to progress. You will assemble a portfolio of evidence and have regular contact with your assessor.

You will improve your knowledge, skills and behaviours in the following areas:
Interpersonal excellence

• Critical thinking
• Innovation and change
• Efficiency and effectiveness
• Professional development

Organisational performance
• Effective leadership
• Managing improvement
• Partnership working

Personal effectiveness
• Taking responsibility
• Inclusivity • Agility

You will be required to complete End Point Assessment to demonstrate the new skills and knowledge you have learnt. You will also complete the ILM level 5 Diploma Leadership & Management.

Your assessor will review the evidence and a grading of fail/pass/merit or distinction will be awarded.

How long is the course?

24 – 30 months

Where do I study?

In your place of work. Your on programme assessment approach will be agreed prior to the start of your course.

Sheldrake Training


United Kingdom,

Tel: 01980 845 789

Web: https://www.sheldraketraining.co.uk/