Problem Solving

Problems are inevitable. Being able to solve them is essential. Illumine’s problem solving course uses its own unique ROSCAR™ process. This step-by-step approach to problem solving provides organisations with a robust, systematic approach to solving problems.

The course is usually run as a one day course which will:

Ensure that you focus on the real or right problem.
Show you how to develop a range of options.
Save you time by providing you with an efficient and effective process.
EFFECTIVE PROBLEM SOLVING INVOLVES A ROBUST PROCESS AND THE RIGHT MINDSET. The ROSCAR™ process has the following steps:

R – Concentrate on the REAL problem.

O – Decide what OUTCOME you want.

S – SOURCE a range of options for solving the problem.

C – Evaluate options and make CHOICES.

A – Take ACTION.

R – REVIEW so that you learn continuously.