Retail Apprenticeship

Apprenticeship programmes are offered in Retail, Retail (Management) and Retail (Sales Professional). These skills are essential in any Retail organisations. Programmes will be tailored to individual job roles and responsibilities. In order to achieve these qualifications participants will be expected to demonstrate that they can competently:

Help customers choose products
Maximise product sales
Provide information and advice to customers
Process customer orders for goods
Process payments for purchases
Resolve customer service problems
Help to manage a retail team
Improve customer relationship