Retail Team Leader Apprenticeship Level 3

The Retailer Team Leader apprenticeship is idea for individuals who are looking to enhance their skills and develop their potential in a retail environment. Key responsibilities may be developing team members, support the achievement of finance targets, managing and delivering a quality service which exceeds customer expectations, promoting products and services.

Level

This is a Level 3 apprenticeship.

Duration

Typically, 12-15 months.

Entry requirements

This is for new recruits with an interest in working in retail and existing employees wanting to upskill. Apprentices should be at least 16 years old.

Typical job roles

Team Leader, Supervisor, Assistant Manager, Deputy Manager

Qualifications

Apprentices without Level 2 English and Maths before taking the End Point Assessment.
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Programme overview

Blue tick bulletLearning modules include topics such as: Understanding the Customer, Business and Finances, Leadership, Marketing, Communications, Sales and Promotion, Product and Service, Merchandising, Stock, Technology, Developing Self and Other, Team Performance, Legal and Governance, Diversity

Blue tick bulletDedicated skills coach to support apprentices throughout their entire learner journey

Blue tick bulletRegular one to one workplace visits

Blue tick bulletFlexible and innovative training methods geared to different learning styles

Blue tick bullet24/7 access to digital learning content, ensuring apprentices have everything they need to support and accelerate learning

Blue tick bulletFree NUS Apprentice Extra card, allowing apprentices to access discounts on the high street and on other well-known brands

Progression opportunities

Upon completion, apprentices may choose to progress onto Retail Manager Level 4.

Funding and financial support

Employers paying the Apprenticeship Levy can use their funds to cover the cost of apprenticeship training while a range of government funding is available for non-levy organisations. Other financial support is available for employers and apprentices depending on circumstances.