Sales and Telesales

The Principles in Sales (available at Intermediate and advanced levels) allows the learner to develop the knowledge and skills required to work in a sales environment.

The NVQ in Sales cover mandatory units in Time Planning, Legal, Regulatory and Ethical requirements and Delivering reliable customer service.

Optional units include:

Selling Face to Face
Selling By Telephone – Inbound
Selling By Telephone – Outbound
Processing Sales Orders
Preparing and Delivering a Sales Demonstration
Generating and Qualifying Sales Leads
Meeting Customers – After Sales Needs
Communicating Using Digital Marketing/Sales Channels
Participate in Meetings
Communicate Information and Knowledge