Team Leading Principles Level 2 Certificate

Overview:

The objective of this qualification is to support anyone looking to progress into this type of role or new entrants to a Team Leader/Supervisor position in the workplace.

The qualification allows learners to develop their knowledge and understanding of a team leading role, resulting in the achievement of a nationally recognised qualification. This qualification can be applied to a range of occupational sectors.

Topics covered include team leading responsibilities, managing yourself and providing direction to your team and communicating information and knowledge in the workplace.

3 Units of study:

Team Leading Responsibilities
Managing yourself and providing direction to your team
Communicating Information and Knowledge in the Workplace
Summary of Unit Content:

Team Leading Responsibilities
Within this unit the learner will develop their understand of how to develop productive working relationships with colleagues, communicate effectively with colleagues, how to manage conflict, the importance of information exchange and feedback and equality and diversity in working relationships.

The study of understanding styles and ways of motivating, supporting and encouraging teams along with how to manage conflict when leading a team with how to identify work-related difficulties and finding potential solutions are all leadership skills included.

Managing yourself and providing direction to your team
The learner will develop an understand the principles of resource management and managing resources, how to plan and undertake development effectively whilst understanding how to monitor their own development.
Throughout the learning a developed understanding of how to identify team leading qualities, understanding the importance of planning within team leading along with leadership styles and ways of motivating, supporting and encouraging teams as well as knowledge of how to manage conflict and difficulties when leading a team all form part of this unit.

Communicating Information and Knowledge in the Workplace
To develop communicating information and knowledge skills in the workplace, the learner will develop an understanding of how to identify information required and its reliability for communication, communication techniques and how to communicate effectively with colleagues. Along with understanding how to adapt communication techniques and methods with teams.

Learners will understand how to plan and allocate work for a team, how to lead team members to achieve team objectives, how to monitor and evaluate the performance of team members and understand how to manage conflict when leading a team.
Regulatory Test: (if required) – Funding Partners, Restrictions for applicants: There is no regulatory test.

Complete a Maths & English Initial Assessment prior to entry, with a recommended level of entry being Entry Level 3 to Level 1.

The learner is required to create a Portfolio of Evidence
Available On-Line