The Art of Leadership and Team Building

To achieve world class quality and outstanding customer service, leaders must utilise all available talent. They must discover ways to inspire, involve and empower their employees. This course will help delegates to create a work environment that encourages commitment, innovation and co-operation. Delegates will be gaining an insight into effective leadership and acquire the skills to manage, guide and develop a team to achieve success.

Who should attend
This challenging and informative course is designed for managers, senior managers and executives who wish to concentrate on the nature and practice of excellent business leadership. It will also enable them to discover the skills and behaviours necessary to improve overall team performance.